SMS Terms & Conditions
Effective Date: 3-10-2025
Truck N Trailer Roadside provides roadside assistance and repair services. By opting in to receive SMS/text messages from us, you agree to the following Terms & Conditions.
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Truck N Trailer Roadside, you may receive messages related to the following:
- Service appointment reminders
- Follow-up messages regarding completed or pending repairs
- Billing or payment inquiries
- Roadside service updates
- Promotions or special service offers
Example:
“Hello, this is a friendly reminder of your scheduled roadside service with Truck N Trailer Roadside at 3100 S Hamilton Rd, Columbus, OH 43232 on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Truck N Trailer Roadside at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your roadside service requests, billing, or account status.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your service appointments or account status.”
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Truck N Trailer Roadside in the following ways:
- By requesting roadside service via our website form
- By contacting us directly and requesting SMS updates
- By filling out our service request paperwork or online consent box
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword “HELP.”
Or, you can contact us directly at: support@truckntrailerroadside.com
Website: https://truckntrailerroadside.com
Business Address: 3100 S Hamilton Rd, Columbus, OH 43232
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures
* Message and data rates may apply.
* You can opt out at any time by texting “STOP.”
* For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages
* Message frequency may vary.